Infrastructure Management: Opportunities during tough time

Large enterprises in the US and Europe have taken a lead in outsourcing their infrastructure management to companies like IBM, HP and EDS (now part of HP), or even Indian IT services vendors like HCL, TCS, and Wipro. The model succeeded in providing huge cost savings and increased efficiency besides allowing them to focus on their core business.

Talking about India, about five years back larger organizations were managing their IT infrastructure through a dedicated IT department, that was initially created to provide services to internal customers. The only part which was outsourced was the annual maintainable contracts primarily for hardware related issues. No wonder, both MNC and Indian vendors saw an opportunity to replicate their global success into the Indian market. Thus infrastructure management services started to take root, driven primarily by the telecom and BFSI verticals.

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